Terrasboot - Sailing on a terrace in Utrecht

1. What should I do if I want to change my boat rental at Terrasboot?

If you have made a reservation but your plans have changed, it is possible to reschedule your booking. Please contact Terrasboot by phone for this. Make sure to do this well in advance to guarantee the availability of another time or day.

2. Is it possible to rent multiple boats at once at Terrasboot?

Yes, it is possible to rent multiple boats. For larger groups or special events, please contact Terrasboot to discuss the possibilities and plan your perfect day on the water.

3. When can I expect my deposit from Terrasboot to be refunded?

The deposit you pay serves as security for fulfilling the obligations. It will be refunded within 14 days after the rental period, provided the boat is returned in good condition without any damage or loss.

4. How can I receive an invoice for my booking at Terrasboot?

After completing the payment for your reservation, you can request an invoice. Terrasboot will provide it to you digitally. Please contact customer service for this.

5. What are the consequences of returning a Terrasboot late?

There is a grace period of 15 minutes. If you return the boat later, a penalty of twice the hourly rate will be charged pro rata for each additional minute started beyond the agreed rental period.

6. Can I extend the duration of my boat trip while sailing?

You can extend your trip by contacting Terrasboot by phone while sailing. The extension is subject to availability and the regular hourly rate will apply.

7. What is the minimum duration for renting a boat at Terrasboot?

The minimum sailing duration is 2 hours. For special cases, please contact us for possibilities.

8. Is a boating license required to operate a Terrasboot?

No, a boating license is not required to operate a boat at Terrasboot. You will receive clear instructions and guidelines for a safe journey.

9. What are the opening hours of Terrasboot?

For current opening hours, it is best to consult the website or contact Terrasboot directly.

10. Where can I board for my boat trip with Terrasboot?

The boarding location is located at Oosterkade in Utrecht. For more information, please check the location page.

11. Can I bring my pet on board a Terrasboot?

Yes, you can bring your pet at your own risk on your boat trip.

12. Where is it allowed to dock with a Terrasboot?

You may not dock to trees, under or on bridges, and at places where it is indicated by a prohibition sign.

13. Can I bring a stroller on a Terrasboot?

Yes, you can bring a stroller on board the terrace boat. Note: this is at your own risk.

Frequently Asked Questions